Electric, Water, Gas & Critical Infrastructure

Govern vendor and operator access to critical-infrastructure systems

Electric, water and gas utilities and critical-infrastructure operators run across OT-adjacent dashboards, GIS, EAM/CMMS, ERP and vendor portals — with heavy contractor and vendor remote access on mixed devices. Mira gives operators a governed browser surface with scoped vendor access, fail-closed policy, DLP and tamper-evident audit — mapped to NERC CIP vendor-access and remote-access controls.

NERC CIP
Vendor & remote-access controls, evidence-ready
Vendor
Scoped contractor & vendor access without VPN
OT-adjacent
DLP across dashboards, GIS, EAM/CMMS & ERP
Audit
Tamper-evident records of access and action
The problem

Where critical-infrastructure workflows leak risk

Operational data and control-adjacent systems are reached by contractors and vendors from unmanaged devices — while NERC CIP tightens vendor remote-access and remote-access controls.

Vendor remote access

Contractors and vendors reach OT-adjacent dashboards and operational systems from unmanaged devices — exactly where NERC CIP tightens vendor-access controls.

Operational data sprawl

Operational, GIS and asset data move across dashboards, EAM/CMMS, ERP and downloads with no browser-level containment.

CIP audit & enforcement

NERC CIP (vendor remote access and remote-access controls), FERC oversight and TSA directives require scoped access and provable controls.

How Mira helps

Govern vendor and operator access without a jump host per vendor

Mira makes the browser the control point: access scoped by site and role, fail-closed policy, DLP on every data movement, and tamper-evident audit — mapped to NERC CIP vendor and remote-access controls.

  • Site/role access (ABAC)Scope app and data access by site, asset and role for operators, contractors and vendors — central locks fail closed.
  • Scoped vendor remote accessIdentity-bound, least-privilege access to operational and vendor systems — without VPN, jump hosts or full device management.
  • DLP on data movementOperational, GIS and asset data is detected and governed across downloads, uploads, clipboard and AI reads.
  • Tamper-evident auditMetadata-first, tamper-evident records of access and action map to NERC CIP vendor and remote-access evidence.
Capabilities

Capabilities for utilities & critical infrastructure

Operations workspaces

Role-tuned workspaces across OT-adjacent dashboards, GIS, EAM/CMMS, ERP and vendor portals.

Scoped vendor access (ZTNA)

Identity-bound, least-privilege vendor and contractor access — without VPN, jump hosts or MDM.

Operational-data DLP

Detect and contain operational, GIS and asset data before it leaves the managed browser.

NERC CIP audit

Metadata-first, tamper-evident audit mapped to CIP vendor and remote-access controls.

Site/role RBAC/ABAC

Entitlement-aware access and enclaves by site, asset and role.

Governed operations AI

Summarize outage, maintenance and inspection reports under policy, with provenance and redaction.

Use cases

From control room to vendor portal

AI assistance and hard controls across critical-infrastructure operations.

  • Vendor & contractor accessGive vendors and contractors scoped, audited access to operational and vendor systems from BYOD — without VPN or jump hosts.
  • Maintenance & asset reliabilityReview work orders and asset records across EAM/CMMS, with AI summaries and a tamper-evident audit trail.
  • Outage & incident reviewSummarize outage and incident reports under policy, with operational data contained.
  • CIP evidenceGenerate tamper-evident audit evidence of vendor and remote access for NERC CIP.
Approved workspaces & integrations

Trusted apps for this role

OT-adjacent dashboardsGIS systemsEAM/CMMS platformsERP systemsVendor & contractor portalsE-signature platformsCommon enterprise SaaSCustom internal apps
Compliance & controls

Mapped to your obligations

NERC CIPFERC oversightTSA security directivesVendor remote-access controlsTamper-evident auditSOC 2SSO · MFA · SCIM
FAQ

Questions for Utilities & Critical Infrastructure teams

How does Mira help with NERC CIP vendor and remote access?
Mira provides identity-bound, least-privilege, scoped browser access to operational and vendor systems with fail-closed policy and tamper-evident metadata audit — supporting CIP vendor remote-access and remote-access control evidence, without VPNs or jump hosts.
Can vendors and contractors get access without VPN or MDM?
Yes. Mira gives vendors and contractors identity-bound, least-privilege access to operational systems from managed or unmanaged devices — without VPN, jump hosts or full device management — centrally revocable and audited.
Does Mira touch OT control systems directly?
No. Mira governs the browser surface and OT-adjacent dashboards, GIS, EAM/CMMS and ERP work — it is a governed work surface that complements, not replaces, your OT security controls.

Govern vendor access before the next CIP audit

See Mira give utilities and critical-infrastructure operators scoped, fail-closed vendor access with DLP and tamper-evident audit — mapped to NERC CIP.