Govern every policy, claim and PII field at the browser
Insurance runs almost entirely inside SaaS — policy admin, claims, underwriting workbenches, CRM and agency portals — handled by a mix of employees, independent agents and BPO claims processors on managed and unmanaged devices. Mira contains nonpublic policyholder information, governs every download, upload and clipboard action and AI read, and gives carriers, agencies and BPO teams audit-ready governance mapped to NAIC and state requirements — without slowing the desk.
Where insurance workflows leak risk
Policyholder PII, claims files, medical records and underwriting documents move across carrier systems, agency portals and unmanaged agent devices with no containment — while examiners expect a written security program, third-party oversight and fast cyber-event reporting.
Nonpublic info sprawl
Policyholder PII, claims files, medical records and underwriting documents move across carrier systems, agency portals, downloads, clipboard and AI tools — across employees, independent agents and BPO processors on unmanaged devices.
Agent & third-party access
Independent agents, brokers and outsourced claims teams need carrier-system access from devices you don't manage — exactly where NAIC #668 demands third-party service-provider oversight.
Examiner & 72-hour pressure
State DOI examiners want proof of a written security program and controls, and #668 requires notifying the commissioner of a cybersecurity event no later than 72 hours from determination.
Govern the policy lifecycle without slowing the desk
Mira makes the browser the control point: information barriers by line of business and role, DLP on every data movement, and AI that summarizes claims and underwriting files without exfiltrating PII or PHI — with audit your examiners will accept.
- Information barriers (ABAC)Scope app and data access by line of business, role, carrier appointment and entitlement — central locks stop policy from being loosened for agents or BPO teams.
- DLP on data movementPolicy numbers, SSNs, claims data and medical records are detected and governed across downloads, uploads, clipboard, screenshots and AI reads.
- Governed claims & underwriting AISummarize claims files, FNOL documents and underwriting submissions — with PII and PHI redacted before any provider call.
- NAIC-ready auditMetadata-first records of access and action support written-security-program evidence and the #668 72-hour cyber-event timeline.
Capabilities for insurance organizations
Carrier & agency workspaces
Role-tuned workspaces across policy admin, claims, underwriting workbenches, CRM and agency/broker portals.
PII / PHI DLP
Detect and contain SSNs, policyholder PII and protected health information before it leaves the managed browser.
Governed claims AI
Summarize and extract from claims, FNOL and underwriting files under policy, with PII/PHI redaction and provenance chips.
Line/role RBAC/ABAC
Entitlement-aware access and information barriers by line of business, role and carrier appointment.
NAIC / 72-hour audit
Metadata-first audit aligned to NAIC #668, NYDFS 23 NYCRR 500 and EU DORA cyber-event obligations.
ZTNA for agents & BPO
Identity-bound access to carrier systems for independent agents, brokers and outsourced claims teams — without VPN or MDM.
From FNOL to fraud investigation
AI assistance and hard controls across the policy, claims and underwriting workflow.
- Claims & FNOL summarizationSummarize claims files and first-notice-of-loss documents and flag missing items — with PII and PHI redacted and a full audit trail.
- Underwriting document reviewReview and extract from underwriting submissions and medical records across workbenches, with sources attached.
- Agent & broker portal accessGive independent agents and brokers least-privilege, audited access to carrier systems from BYOD — without MDM.
- SIU & BPO claims processingRun special-investigations (fraud) and outsourced claims workspaces under DLP, copy/paste and download controls.
Trusted apps for this role
Mapped to your obligations
Questions for Insurance teams
How does Mira help with NAIC #668 and state DOI exams?
Can adjusters and underwriters use AI on claims and medical records?
Can independent agents and BPO teams use Mira without MDM?
Contain nonpublic data at the browser, not after the breach
See Mira govern policyholder PII, PHI and every claims and underwriting data movement across carriers, agencies and BPO teams — with audit your DOI examiners will accept.